Frequently Asked Questions

What is your return policy?

How do I receive an appraisal for an item that I wish to sell on consignment?

How & when do I receive payment for my items sold?

Can I place an item on hold?

Do you offer layaway/payment plans?

Are all items authentic?

When will my purchase ship?

I am looking for an item that is not on the website. What do I do?

Is my information secure?

The item I received is damaged. What do I do?

How do I collect my unsold items?