No. Please schedule an appointment in advance by phone or send us a detailed email. We will do our best to accommodate day-of requests. Please read through the consignment guidelines & the accepted designer index for more details on how to sell with us!

Summer. Please read through the consignment guidelines & the accepted designer index for more details.

Earnings will be released into the your account 15 days after the sale of an item. You may use these earnings as credit towards purchases from Sorelle or you may request payment in the form of a check after the 15 day period. Please allow an additional 7 days for checks to be issued and mailed after request of payment. Please read through the consignment guidelines for more details.

Yes! Appraisals are non-binding. You may send detailed photos via email to sorelleoysterbay@gmail.com to receive an approximate appraisal or we will be happy to give you an appraisal during your scheduled in-store or virtual appointment. Email appraisals may not be finite as the condition of certain items must be checked in person. You will have the chance to review and approve all pricing before an item goes live! All items will be subject to authentication.

Items cannot be placed on hold without payment. To be fair to both our consignors and shoppers, we can hold an item only if we receive 1. Full payment or 2. Non-refundable deposit, which is subject to the individual item’s payment plan terms and conditions.

All purchases are final sale. No returns or exchanges.

Yes! Payment plans are available for certain items. To inquire if an item is eligible for a payment plan, please call the store or send a detailed email to sorelleoysterbay@gmail.com.

100% Yes! We guarantee that all items sold on our website are authentic and we take pride in being very selective of the merchandise that we accept for consignment. We follow very strict guidelines to evaluate each piece. If you believe that an item purchased from our website is counterfeit, please contact us immediately at sorelleoysterbay@gmail.com so that we may assess the situation.

We will ship purchased items within 3 business days after receiving full payment. Expedited shipment may be possible when requested by phone or email prior to purchase.

Use the search bar and menu to find all items that are currently on the website for sale. Please feel free to contact us if you are looking for something that you cannot find. We receive new items daily.

Yes! We do not share private information with any parties. Feel free to read through our Privacy Policy for additional information.

Please contact us immediately at sorelleoysterbay@gmail.com so that we may assess the situation. We determine the condition of our items after a thorough review. Any imperfections of an item listed for sale will be disclosed in the description or shown in a photo of the item. In the rare case that an item’s imperfections were not disclosed properly, we will authorize a return.

Accepted items are required to stay with Sorelle for a minimum of 60 days on consignment. If you wish to reclaim any unsold items after 60 days, you may email us at sorelleoysterbay@gmail.com. You must make arrangements to pick up any unsold items or you may request a return shipment at your expense. Please read through the consignment guidelines for more details regarding donation policies. *We are currently offering complimentary local drop-offs at your request!*

Contact us here!