Frequently Asked Questions

Do you accept walk-in appointments?

How & when do I receive payment for my items sold?

Can I receive an appraisal prior to consigning with Sorelle Oyster Bay?

Can I place an item on hold?

What is your return policy?

Do you offer layaway/payment plans?

Are all items authentic?

When will my purchase ship?

I am looking for an item that is not on the website. What do I do?

Is my information secure?

The item I received is damaged. What do I do?

How do I collect my unsold items? Will my items be donated?